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Stingball® & World Stingball® Association

Website Terms and Conditions

&

Terms & Conditions of Play

Version 2; effective December 2015

DEFINITIONS

“Conditions” means these terms and conditions;

“Contract” means the contract incorporating these Conditions which is formed when You place an Order and We confirm acceptance of such Order;

“International” means countries other than the United Kingdom

“Entry & Participation Agreement” means the Entry and Participation Agreement ("the Agreement") and specifically the Assumption of Risk, Limitation of Liability and Indemnity sections of that Agreement between Us, which forms a part of these Conditions and must be signed by and entered into by each member who wishes to play any game of Stingball® at any venue

"Member" is a player or participant who registers online via the website www.stingball.com and chooses a membership level, obtains a membership number and who may then register and pay for future games via this secure web portal

“Order” means an order placed by You via this Website for one or more Products;

“Personal Information” means all and any information provided by You, in an Order or when registering on any part of this Website or completing a registration to play form at a venue, to include without limit your name, address, email address and card details along with the personal information of Your emergency contact and/or Your parent/guardian if applicable;

"Player" means any player of the game, whether or not a registered Member, who plays, or attempts to participate in, the game of Stingball® as an individual or as part of a team;

“Privacy Policy” means the policy that we follow with regards to Your confidentiality. We do not store credit card details nor do We share customer details (see “Personal Information”) with any 3rd parties;

“Product” means any item of merchandise or Stingball® membership(s), venue or event tickets and/or playing currency as advertised on this Website;

“Rules” means the Rules of Stingball® in force at the time of play, which must be followed by all persons playing the game and which are available to download from the Website

“UK” means England, Scotland, Wales, Northern Ireland and Isle of Man

“We/Us/Our” means Stingball Limited of 43B, Plains Road, Mapperley, Nottingham, NG3 5JU, England registered in England and Wales with Registered Number 09085194, VAT Registration No: 223 4365 31 ("Stingball®");

“Website” mean this website, www.stingball.com, which is operated by Us;

“You/Your” means a user of this Website and/or a Player of the game of Stingball®.

USE OF THIS WEBSITE

Application of these Conditions

These Conditions apply to use of this Website and are the terms and conditions on which We will supply any of the Products to You and by proceeding further and/or placing an Order You agree to be bound by the Conditions. If You do not agree to be bound by them, You should leave this Website now. You should click on the relevant button to mark your acceptance of these Conditions before placing an Order, provided that You accept them. Please understand that if You refuse to accept these Conditions, You will not be able to order any Products, play in any games or make any bookings from the Website.

When using the Website, You accept that communication with Us will be mainly electronic. We will contact You by email or provide You with information by posting notices on the Website. For contractual purposes, You agree to this electronic means of communication and You acknowledge that all contracts, notices, information and other communications that We provide to You electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Every effort has been made to ensure the accuracy of the information contained in these pages. Stingball®, its directors, coaches, franchisees, servants or agents shall not at any time, in any circumstances, be held responsible or liable to any party in respect of any loss, damage or costs of any nature arising directly or indirectly from reliance placed on the material in these pages, or any other guidelines or policies issued by Stingball® and the World Stingball® Association.

Whilst we make every effort to ensure this site is current and up to date, visitors who rely on the information contained herein do so entirely at their own risk.

All liability for loss, disappointment, negligence or other damage caused in the event of the bankruptcy or liquidation or cessation of trade of any company, individual or firm mentioned within these pages is hereby excluded.

Similarly no adverse inference should necessarily be drawn from the fact that any organisation or person or other information has been omitted from these pages, the content of the pages being determined in the sole discretion of Stingball® and the World Stingball® Association. Stingball® and the World Stingball® Association is not responsible for the content or reliability of linked web sites. Listing should not be taken as endorsement of any kind. We cannot guarantee that these links will work all of the time and we have no control over the availability of pages.

Changes

We may change these Conditions from time to time without notice to You. Changes will apply to any subsequent Orders received and games or matches played. It is your responsibility to check regularly to see if any changes have been made to these Conditions. We reserve the right to modify or withdraw this Website at any time without liability to You. Stingball® encourages users to establish hypertext links to this site.

Queries

Contact Us if You have any questions relating to these Conditions or ordering the Products generally by using the contact us page.

Your Member’s Account

You are responsible for maintaining the confidentiality of the password chosen by You when You register on the Website and for restricting access to your computer and/or email address to prevent unauthorised access to your membership account.

Collection

We value the privacy of Our registered users, the members. When You visit this Website We may collect, and our third party providers of advertisements and content may collect, information about where You are on the internet (e.g. the URL You came from, IP address, domain name types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of this Website that were viewed during your visit, the advertisements You clicked on, and any search terms that You entered on our website (“User Information”) We and they, may collect this User Information even if You do not register on this Website. When You register or shop on this Website, we will (where applicable) ask You to input and We will collect your Personal Information.

We will treat all your Personal Information (which includes any User Information from which we can identify You) as confidential (although We reserve the right to disclose this Personal Information in the circumstances set out below). We will keep it on a secure server and We will fully comply with all applicable UK Data Protection and consumer legislation and are registered with the ICO, the Information Commissioner's Office.

Privacy Statement

If you are a user with general public and anonymous access, the Stingball® web site does not store or capture personal information, but merely logs the user's IP address that is automatically recognised by the web server. We do use cookies for collecting user information but will not collect any information about you except that required for system administration of our web server. You always have the option to deny our cookies and we then only store and capture that personal information which you give us when completing Your registration forms. For the avoidance of doubt, We do not store credit card details nor do We share customers details with any third parties.

Data Protection

We are a privacy conscious organisation and are strongly committed to your right to privacy. That is why we have drafted a Data Protection Policy, which follows guidelines set out in the Data Protection Act 1998, and are registered with the ICO.

Data Protection Policy

Stingball® is committed to following the provisions of the Data Protection Act 1998. Accordingly all personal data must be processed fairly and lawfully in accordance with the Act and care is taken to safeguard the confidentiality of personal data and to follow data protection good practice at all times.

This policy outlines the principles of the Act as they apply to Us and it aims to protect the interests of individuals and organisations that provide Us with personal data or process data on our behalf.

The Principles of the Data Protection Act:

 

  • Personal data shall be processed fairly and lawfully and shall not be processed unless certain conditions as specified in the Act are met.
  • Personal data shall be obtained only for a lawful purpose and shall not be processed in any manner incompatible with that purpose.
  • Personal data shall be adequate, relevant and not excessive in relation to the purpose for which it is processed.
  • Personal data shall be accurate and, where necessary, kept up to date.
  • Personal data shall not be kept for longer than is necessary for the purpose.
  • Personal data shall be processed in accordance with the data subject's rights under the Act.
  • Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data.

 

Responsibilities of Staff and Management

The management and staff of Stingball® its franchisees and coaches are responsible for the processing of data in accordance with the Act and for upholding the principles outlined in this policy for the processing and maintenance of data regarding its members. All personnel are expected to observe data protection good practice at all times and to ensure that the personal data they make available for processing is kept accurate, up to date and secure.

Data Security

All Stingball® staff members, franchisees and coaches are responsible for ensuring that any personal data that they possess regarding any other individual is kept securely and is not disclosed to any unauthorised third party.

Policy Breach

Any breach of this policy will be treated seriously and may also constitute a breach of the Data Protection Act 1998. Any suspected breach of this policy will be dealt with by the Chief Executive and/or the Chair in accordance with Stingball® Disciplinary Procedures.

Individuals and organisations on which Stingball® holds information have the right to:

 

  • Be informed upon request of the information held regarding them.
  • Prevent the use of their data for the purposes of direct marketing.
  • Request the removal or correction of inaccurate data held about them.

 

We reserve the right to charge a fee (limited to £10) for this service.

General Indemnity

You agree to indemnify Us fully from and against all claims, liability, damages, losses, costs and expenses (including legal fees) arising out of any breach of these Conditions by You or any other liability arising out of your use of this Website or out of the use of this Website by any person using your account number and/or password.

Our Liability

We warrant to You that any Product purchased from Us through the Website is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied. Our liability for losses You suffer as a result of Us breaching this Contract is strictly limited to the purchase price of the Product You purchased.

To the fullest extent possible and except for the warranty set out above, We disclaim any and all warranties of any kind (whether expressed or implied) in relation to the Products.

We will not be liable to You in contract, tort, or otherwise for any loss of profits, loss of business, loss of anticipated savings, loss of opportunity, loss of data or any other indirect or economic losses whatsoever suffered or incurred by You arising out of the subject of these Conditions.

Nothing herein shall affect your statutory rights.

Nothing in these Conditions shall limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees, under section 2(3) of the Consumer Protection Act 1987, for fraud or fraudulent misrepresentation or for any matter for which it would be illegal for Us to exclude, or attempt to exclude Our liability.

Intellectual Property

The names, images, pictures and logos identifying Stingball® and the World Stingball® Association are proprietary marks which belong to Us. Copying Our logos and/or any other third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner. Requests for permission to use our logo should be directed to enquiries@stingball.org Tell us how and why you wish to use our logo. Please include your contact details, name, address, telephone number, fax number and email.

Uploading Videos and Hyperlinking to Us

You do not have to ask permission to link directly to pages hosted on this site or to upload your “sting” videos but all information received from our members will become the sole property of Us and will only be published with Our approval. The decision on whether to publish information and videos rests solely with the officers of Stingball® and their decision is final. No material can be returned or communications entered into. We do not object to you linking directly to the information hosted on our site. However we do not permit use of our logo as a link, without prior permission, or Our pages to be loaded into frames on your site. Stingball® pages must load into the user's entire window.

Virus Protection Awareness

We make every effort to check and test material at all stages of production. It is always wise for you to run an anti-virus programme on all material downloaded from the Internet. We cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this website.

Online Registration System

Users of the Stingball® online membership registration system do so in accordance with the Stingball® Privacy Policy and the Data Protection Policy, (together, the “Policies”).

Any information provided by users will be held by Stingball® on its computer records in accordance with the Data Protection Act. Team and Club Contact details will be placed on the Stingball® website; if you do not wish to have your club contact details on the Stingball® website please contact the Stingball® Membership Department and we will remove your club contact details from our website. We will also from time to time send individual members electronic communication via email. If you do not want to receive these communications please place a tick in the DP box found in your Preferences tab on the Stingball® Members registration system.

The Stingball® web site and material relating to information, products and services (or to third party information, products and services) is provided 'as is', without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

We do not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or server that makes it available are free of viruses or represent the full functionality, accuracy, reliability of the materials. In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of use of data or profits arising out of or in connection with the use of the Stingball® web site.

 

SECURE ONLINE TRANSACTIONS

Secure Certificate

We believe buying on-line at www.stingball.com is as secure as shopping in general high street stores. This is because all payment transactions are carried out over an SSL 265-Bit Encrypted secure GeoTrust connection. We do this using industry standard technology. The padlock symbol, at the bottom of your browser window, confirms this level of encryption. If You click on this, You will see our secure certificate, meaning that your data is visible only to Us

Privacy of Information

We are aware of the responsibilities of data controllers under the Data Protection Act 1998, and we are registered with the Information Commissioner's Office at this time. The Personal Information that You share with Us will be kept private and not used, other than as defined within these Conditions, without Your permission. We do not store credit card details nor do We share customer details (see “Personal Information”) with any 3rd parties.

Use

We confirm that your Personal Information is held in accordance with the requirements of the Data Protection Act 1998. We only use your personal Information for the following purposes:

     a) Processing your Orders;
     b) For statistical purposes to improve this Website and its services to You;
     c) To administer this Website;
     d) Other use by Us to which You agree when asked on this Website or by completion of a registration form and the Entry and Participation Agreement.

When You register on this Website You are given the option to receive news and updates from Us by email and post which We feel may be of interest to You.

If You indicate your agreement to being contacted by Us by these means You may subsequently unsubscribe from our contact list at any time by contacting Us or following the “unsubscribe” directions given in any email received. You can also amend your account profile at any time by signing-in and going to “your account”.

Your Personal Information may only be disclosed to other businesses and franchisees within the group of which We are a part and to reputable third party contractors engaged by Us to perform a variety of functions such as coaching and recruitment, processing your Orders, assisting with promotions, training or providing technical services for our Website. We require all such third parties to treat your Personal Information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation. 

For the avoidance of doubt, Your credit card information is not stored by Us or shared with any third parties.

You should be aware that if We are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and/or User Information We are entitled to do so.

Questions and concerns regarding this policy and your Personal Information should be directed to the following address:

Attn: Data Protection Compliance Officer, Stingball Limited, 43B Plains Road Mapperley Nottingham NG3 5JU United Kingdom or email info@stingball.com 

Description and Availability

We take all reasonable measures to ensure that details and descriptions of Products given on this Website are as accurate and complete as possible but there may be variations between these and the Products themselves. All Products are subject to availability.

Price

Prices appearing on this Website are inclusive of sales tax (where applicable) at the current rates. The cost of your Order will be the price of the Products ordered plus the appropriate delivery charge. Please note that all prices on this Website are for on-line purchases only.

Due to circumstances beyond our control prices may have to be altered, including any variations in the rate of sales tax. If this occurs You will be notified and requested to reconfirm your Order at the altered price.

By notifying You, We shall be entitled to cancel any Contract in whole or in part to the extent that it is for the purchase of a Product the price of which was stated incorrectly on the Website.

Placing an Order

You must not order Products via this Website if You are younger than 16 years of age.

After placing an Order, You will receive an email from Us acknowledging that we have received Your Order. Please note that this does not mean that Your Order has been accepted. Your Order constitutes an offer to Us to buy a Product.

All Orders are subject to acceptance by Us and We will confirm such acceptance by dispatching

You will receive an email, or an internal message if a Member, that confirms that the Product has been dispatched (the “Dispatch Notice”) or that your Stingball® account has been credited. The Contract between Us will only be formed when We send You the Dispatch Notice or upload to your Stingball® account.

You may cancel a Contract and obtain a refund any time within 14 days after receipt of Products by notifying Us in writing and returning the Products to Us (See “Returning Products” below.).

Payment Methods & Payment Flow

There are easy and flexible ways for You to pay for Your Order. We accept:

• - Mastercard and Visa credit cards

• - Maestro, Delta, Solo or Electron debit cards

• - American Express charge cards

• - PayPal

Simply complete the details when prompted to do so in the checkout section of this Website. Payment, in whichever form You choose, will be taken from You upon clicking the payment method in the checkout area. Relevant charges for membership applications and Stingball® currency will be immediately applied to your account whereas items of merchandise ordered from our shop will take some time for delivery (see “Delivery” below).

You confirm that the card or PayPal account being used is yours.

Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but they do enable Us to provide features such as personalisation and to maintain your Stingball® currency account accurately between visits. Most Web browsers automatically accept cookies, but You can usually change your browser to prevent that. Even without a cookie, You can still use most of the features on the Website, including placing Products in your shopping Basket and purchasing them.

Links to other Sites

We may offer links to sites that are not operated by Us. If You visit one of these linked sites You should review its privacy and other policies. We are not responsible for the policies and practices of other companies.

 

BEFORE YOU PLAY

Registration

For all those wishing to become a member of the Stingball® family, and play the game, You should first register your name and address and email details on the website www.stingball.com and look for the next game in the bookings section and event nearest to You. You will also be required to give your date of birth because players under the age of 18 will need a parent or guardian to sign their waiver (the “Agreement”), although players aged 16 and above can play in all games. Individual player registration is available at three levels,basic, which is free to join, intermediate, which costs £2 per month (or £20 per year, paid in advance) and advanced, which costs £5 per month (or £50 per year, paid in advance). The different levels entitle the member to take advantage of certain benefits and discounts, all of which are explained in full detail on the membership area of the website. Stingball® Dollars can be purchased via the website and used to reserve Your place in the next game of Your choice. Players may purchase playing time by the hour and rates will vary, depending upon the area of the country in which You choose to play. From time to time, Stingball® may decide to award Stingball® Dollars to your account for promotional purposes and/or for prizes and performance standards or badge/merit awards.

Assumption of Risk, Limitation of Liability and Indemnity

A waiver and disclaimer shall be included within the full entry and participation agreement (the “Agreement”), which must be read through in full, completed and signed by each player before they step out to play the game of Stingball® and the terms of this Agreement shall apply to every Stingball® player at every game, whichever venue You choose. A link to this document will be in your member’s area back office when You sign up to become a Member.

You will be signing to accept the following terms and conditions which have been extracted from the full Agreement and, for the purpose of clarity, Stingball Limited is denoted SBL;

Assumption of Inherent Risks;

STINGBALL® event(s) will comprise a series of fast-moving games of agility, stamina, camaraderie and mental grit that takes place in one venue, usually with a hard wall and hard wooden floors, over typically one to three hours, with breaks in between. It may be played as a team or individual event. The object is to be the last person (or team member) to be tagged by the ball (“stung”) each game, securing one point for each time you are last player standing. The person (or team) amassing the most (and required) number of points in a match is the winner (see Stingball® Rules). In summation, you will probably get hit (“stung”) by the ball on many occasions, so each STINGBALL® event is an action-packed and somewhat hazardous activity that presents the ultimate physical and mental challenge to participants. SBL will use reasonable care and skill to provide a Venue that is fit and suitable for the STINGBALL® event(s) which you have booked (or will book in the future), whilst offering protective clothing for sale if required by players, bearing in mind the paragraph above. I acknowledge that each STINGBALL® event is a test of my physical and mental agility which carries with it inherent risks of physical injury. Inherent risks are risks that cannot be eliminated completely (without changing the challenging nature of the STINGBALL® event) regardless of the care, measures and precautions taken by me and by SBL and are further described below (“Inherent Risks”). I also understand that it is a strenuous and athletic event and that there are risks and dangers generally in taking part in such activities. I understand and acknowledge that the Inherent Risks include, but are not limited to:  1) my contact or collision with other persons or objects (e.g. with spectators or course personnel, coaches, other participants, cameras or natural or man-made fixed objects or obstacles); 2) my encounter with STINGBALL® event obstacles (e.g. the balls themselves, my own or other players’ protective clothing and attire, flags, tape, slipping (e.g. on sweat) and falling against the wall and/or on the floor); 3) challenging course conditions (if played inside or outside); 4) judgment and/or behaviour related problems by me during the event; 5) erratic or inappropriate co-participant behaviour; and 6) natural hazards (e.g. lightning strikes, earthquakes). I further understand and acknowledge that any of these risks and others, not specifically named, may cause injury or injuries that may be categorized as minor, serious, or catastrophic. Minor injuries are common and include, but are not limited to: scrapes, bruises, sprains, strains, muscle tension and soreness, nausea, cuts, abrasions, grazes, lacerations, and contusions. Serious injuries are less common, but do sometimes occur. They include but are not limited to property loss or damage, broken bones, fractures, torn or strained ligaments and tendons, concussion, heat  exhaustion  and  other  heat-related  illnesses,  mental  stress  or  exhaustion,  infection, vomiting, dislocations, loss of consciousness, dizziness, fainting, seizures, and neurological disorders/pain. Catastrophic injuries are rare; however, we feel that our participants should be aware of the possibility. These injuries can include, but are not limited to, permanent disabilities, stroke, single or multiple organ failure or dysfunction, physical damage to organs, spinal injuries, paralysis, heart attack, heart failure, blood cell disorder, brain swelling, and even death. I understand that it is my responsibility to consult with my general practitioner (“GP”) prior to participating in any STINGBALL® event to ensure that I am fit and well enough to take part and that my participation will not pose any unusual or serious risks to my health and well-being. If I believe or become aware that any aspects of the STINGBALL® event, facilities or equipment are unsafe or pose unreasonable risks, I agree to immediately notify appropriate SBL and/or Venue personnel. I accept full and sole responsibility for the condition and adequacy all of my own equipment that I bring to the Venue.

I understand fully the Inherent Risks involved in the STINGBALL® event and assert that I am willingly and voluntarily participating in the STINGBALL® event(s) for which I may book a place. I have read the preceding paragraphs and acknowledge that: 1) I understand the nature of the STINGBALL® event; 2) I understand the demands of the activities at the STINGBALL® event relative to my physical condition; 3) I appreciate the potential impact of the types of injuries that may result from my participation in the STINGBALL® event; and 4) I hereby confirm that I knowingly assume all of the Inherent Risks of the STINGBALL® event. 5) I understand that SBL recommends that I check that I have health insurance which covers any injuries I may suffer as a result of participating in the STINGBALL® event.

Limitation of Liability;  I hereby forever waive, release, covenant not to Claim, and discharge SBL and the other Released Parties from any and all Claims that I may have arising out of my participation in the STINGBALL® event: 1)  resulting from the Inherent Risks e.g. for personal injury (including death) from incidents or illnesses arising from my participation in the STINGBALL® event (which may include injury caused during practice or training), the STINGBALL® event itself, and while at the Venue location (including, but not limited to base area, stands, pavements, parking areas, sponsor promotions, toilet facilities and dressing facilities); and/or 2)   resulting from damage to, loss of, or theft of my property during a STINGBALL® event; EXCEPT THAT nothing in this Agreement shall limit or exclude either SBL or the Released Parties’ liability for death or personal injury resulting from its negligence. I understand that I (or any Releasing Parties acting on my behalf) am entitled to bring a Claim against SBL and/or the Released Parties for death or personal injury caused as a result of the negligence of SBL and/or any of the Released Parties (as applicable).

Indemnity;     I hereby agree to reimburse SBL and the other Released Parties in respect of: 1) any and all Claims made by any Releasing Party arising from injury or loss due to my participation in the STINGBALL® event; and 2) any and all Claims of co-participants, rescuers, and others arising from my conduct in the course of my participation in the STINGBALL® event; EXCEPT FOR Claims arising from either SBL’s or the Released Parties’ negligence, breach of contract or breach of statutory duty. This indemnity shall survive the expiration or sooner termination of the STINGBALL® event(s) in which I participate in the future (this Indemnity Agreement shall remain in force for the duration of my membership with Stingball®).

Jurisdiction;    I understand that if legal action is brought in connection with this Agreement or its subject matter, the courts of England and Wales shall have the sole and exclusive jurisdiction over the action and that only the substantive laws of England and Wales shall apply.

Please read the entry and participation agreement in full because it contains a number of other conditions. Should you not accept these terms and conditions in full then you will not be permitted to play the game.

A hard-copy record of the full Agreement will be held on file by Us and You will be able to request a copy. A note will be sent to the coach/referee of each match that You have signed this Agreement and are therefore permitted to play. In the event a hard-copy is not recorded by us as being on file, You will be asked to complete and sign one at the next event, before You participate. You should note that Stingball® is a strenuous and athletic ballgame and that there are risks and dangers generally in taking part in such activities.

Rules

Members wishing to play the game of Stingball® at any event or venue must first read and understand the Rules of Stingball® and follow those Rules at all times. During play, should there be any disputed calls or activities between players, the coach/referee’s decision is final.

Teams

Registration is open to individuals and to teams (5-a-side and 8-a-side) and anyone wishing to register a team should first complete their own personal registration and then go to www.stingball.com/team to register the team of their choice. This individual is then registered as the team admin and all communication regarding the team will be sent to that individual, to be distributed by them to all members of the team. Teams can be made up of same-sex players wishing to enter to play in the monthly knockout competitions and ultimately in the league, and they can come from factories, shops, clubs, churches, social clubs, workplaces or just a group of friends. Mixed-sex teams or groups of individuals may play in non-knockout and non-league games. Each team (whether 5-a-side or 8-a-side) may have one registered reserve player who can substitute any other player, in accordance with the Rules.

SATISFACTION GUARANTEE

Our Guarantee

It is important to Us that You are delighted with all our Products and with playing the game of Stingball® itself. If there is any reason why You are not completely satisfied with any Product You order from Us, You can simply return it to Us within 14 days from receipt and you can supply the despatch note as your proof of purchase. If after purchase, any Product fails to give reasonable wear - due to either defective workmanship or materials We will credit the purchase price to your account . Should You purchase Stingball® Dollars and find that You are unable to play the game at any venue offered within 30 days, or You play one game and decide You do not wish to continue with Your account, then a full refund of any remaining value will be given to You and Your account with Us will be closed. This guarantee is in addition to and does not affect your statutory rights. Stingball® Dollar account balances remaining 60 days after initial registration and/or top-up have no ongoing credit value save for the £0.001p per Dollar exchange equivalent in the event of a request to cash this balance in.

Placing an Order

Orders for merchandise and event tickets placed through the Website are subject to acceptance by Us and are subject to availability. After placing an Order, You will receive an email from Us acknowledging that we have received Your Order. Please note that this does not mean that Your Order has been accepted. Your Order constitutes an offer to Us to buy a Product or attend an event. All Orders are subject to acceptance by Us and We will confirm such acceptance by sending You an email notifying you that the Product or ticket has been dispatched (the “Dispatch Notice”).

The Contract between Us will only be formed when We send You the Dispatch Notice.

Availability

All Orders for merchandise and event tickets are subject to stock and venue availability. We will inform you as soon as possible if any products in your Order are not available and will cancel these items from your Order. A member of our customer services team will contact You within 7-10 days to process a refund.

Cancellation

You may cancel your Order and obtain a refund any time within 30 days after receipt of Products by notifying Us in writing and returning the Products to Us. Unfortunately we cannot cancel your order until it has been received by You, please refer to our Returns and refunds policy.

Refund/Cancellation Policy for Memberships

If You purchase Intermediate or Advanced Level Stingball® Memberships which have monthly or annual fees payable in advance, You have up to 31 days from date of registration in which You may cancel your membership for a full refund (or revert back to a basic, non-paying member) should you decide the benefits of your membership level are not what you had expected. Please be aware, however, that cancelling or reducing your membership level could result in a negative account balance for a period of time because any discounts given for playing hours will be removed to the normal, non-discounted level. Any used hours taken at the discounted rate, however, will not be charged at the full rate and no cancellation charges will be levied. For cancellations made after 31 days but before 90 days from date of registration, a 50% charge will be levied to cover administrative costs. There will be no refunds of membership fees should Your cancellation be recorded after 91 days from date of registration and the full amount paid will be forfeited by You.

Price

Prices appearing on the Stingball® Website are inclusive of UK sales tax (where applicable) at the current rates. If You choose to have Your Order delivered then the cost of your Order will be the price of the Products ordered plus the appropriate delivery charge as outlined in our Delivery and Returns information section. Please note that all prices on the Stingball® Website are for on-line purchases only, prices of products purchased at Stingball® venues and events may differ. Products denominated in Stingball® Dollars will be offered and calculated in local currency at the applicable exchange rate only indicated within Your Members area.

By notifying You, We shall be entitled to cancel any Order in whole or in part to the extent that it is for the purchase of a Product the price of which was stated incorrectly on the Website.

Returns

Items ordered via this Website MUST be returned to our stated address below within 30 days of receipt along with the despatch note you receive with your Order for a full refund (excluding any delivery charges) via your original payment method.

Stingball Limited, 43B Plains Road Mapperley Nottingham NG3 5JU United Kingdom

For further information please view our FAQs or contact Us via the website or info@stingball.com 

UK Standard Delivery is by Royal Mail

We aim to deliver all mainland UK standard delivery Orders within three (3) - four (4) days using the postal and parcels service offered by Royal Mail.

Returning Products - IMPORTANT TO REMEMBER - If You are returning Product(s) paid for on your credit or debit card, We will make a credit adjustment directly to your card account, Please remember that if You can’t produce a Certificate of Posting from the Post Office then We will not be able to credit your account if the parcel goes missing.

Stingball® Currency

For the purposes of online bookings and making purchases (and in order to allow members to benefit from special discounts) Stingball® has introduced its own “currency”, namely the Stingball® Dollar. It should be noted that this is not a known currency with any value anywhere else but here on this site. Persons purchasing Stingball® Dollars do so entirely for their own use and at their own risk; there is no trade in Stingball® Dollars and anyone wishing to cash theirs in after the 30-day money back guarantee can only expect to receive a nominal value of £0.001p per Stingball® Dollar in their account when redeemed for cash.

Intellectual Property

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content appearing on this Website shall remain at all times vested in Us or our licensors. Stingball® is a registered trademark owned by Us.

Notices

All notices given by You to Us shall be to Our address set out in these Conditions. We may give notice to You at either the email or postal address You provided to Us when placing the Order. Notice will be deemed received and properly served immediately when posted on the Website, 24 (twenty-four) hours after an email is sent, or 3 (three) days after the date of posting any letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.

Events Outside Our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of Our obligations under this Contract that is caused by events outside Our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond Our reasonable control and includes, in particular (without limitation) the following:-

a) strikes, lock-outs or other industrial action;

b) Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;

c) Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;

d) Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;

e) Impossibility of the use of public or private telecommunications networks;

f) The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under the Contract is deemed to be suspended for the period that the Force Majeure Event continues, and We will have an extension of time for performance during that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which Our obligations under the Contract may be performed despite the Force Majeure Event.

Language

English language is the only language offered for the conclusion of a Contract.

Transfer

We may assign or transfer any of our rights or obligations under a Contract.

You may not assign or transfer any of Your rights or obligations under this Contract.

Waiver

If We fail, at any time of the Contract, to insist upon strict performance of any of Your obligations under the Contract, or if We fail to exercise any of the rights or remedies to which We are entitled under this Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve You from compliance with such obligations.

A waiver by Us of any default shall not constitute a waiver of any subsequent default.

No waiver by Us of any of the terms and conditions of the Contract shall be effective unless it is expressly stated to be a waiver and is communicated to You in writing.

Entire Agreement

Each Contract shall be governed by these Conditions which contain the entire agreement between You and Us in respect of its subject matter and supersedes any previous agreements relating to such matter.

Third Parties

The Contracts (Rights of Third Parties) Act 1999 shall not apply.

Validity & Jurisdiction

If any of these Terms and Conditions should be determined to be illegal, invalid, or otherwise unenforceable by reason of the laws of any state or country in which these Terms and Conditions is are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable. These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If these Terms and Conditions are not accepted in full, you do not have permission to access the contents of this website or play the game of Stingball® and therefore should cease using this website immediately.

Stingball® Website T&C: updated & effective December 30, 2015

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Testimonials:

It didn’t feel like a workout, it felt like a great hour with friends where I laughed so much my belly hurt and I burned 600 calories.
By Claire Darcy Smith, Warrington

What a fun time we had with the girls last weekend at the Family Stingball session! And it didn't hurt, except from laughing!!
By Janette, Warrington

Ha! We saw this sport at the Warrington Collegiate Freshers Fair yesterday and put our names down for a lunchtime Stingball session!! Bring it on!!
By Tom & Ben, Chester

At the Family Stingball game in Moss Side Manchester for Man City Olympic Summer!! Kids and adults loved it!! Fun #fun
By Terri, Manchester

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